In companies active in the supply of flower bulbs, seeds, and cuttings, the ordering process is based on direct communication, careful planning, and the specific needs of professional growers. Orders are therefore reviewed on a customized basis and aligned with each customer’s cultivation schedule.
1
Inquiry Submission
The ordering process begins with an inquiry from the customer. This can be submitted via email, the website contact form, or through direct communication. At this stage, key details such as product type, selected variety, estimated volume, and required delivery timeframe are specified.
2
Availability and Production Planning
Following the inquiry, current availability and future production planning are reviewed. Where necessary, alternative options or adjusted timelines are proposed to ensure the order aligns with realistic production conditions.
3
Quotation
Based on the reviewed information, a quotation is provided outlining the product specifications, order volume, delivery schedule, transport conditions, and payment terms. This quotation forms the basis for the customer’s final decision.
4
Order Confirmation
Once the quotation is approved by the customer, the order is formally confirmed and final planning for preparation and delivery is carried out.
5
Preparation and Quality Control
Prior to shipment, the products are prepared and subjected to quality control. Packaging, storage, and transport conditions are adjusted according to the product type to ensure quality is maintained until delivery.
6
Shipment and Delivery
The products are shipped in accordance with the agreed terms, using appropriate transport methods, and delivered within the specified timeframe. Upon delivery, the customer has the opportunity to inspect the products.